We arrange commercial buses to Haneda or Narita Airport from Sagami-Ono Station. Here is the schedule.

**Notice**
As of 16JUL2020, all commercial buses from Sagami-Ono to Narita Airport have been suspended due to COVID-19. The number of commercial buses to Haneda Airport has been reduced. Please check the below schedule.

16JUL2020-HNDWEB

FAQ

Q1, What is the earliest I can make a reservation through Zama ITT?

A. We can make a reservation for you one month before your travel date. The reservation must be done at least one day before your travel date.

Q2, Can I make a reservation over the phone?

A. Yes, you can call us (DSN: 263-5273, Commercial: 046-254-8896) with your name, number of person, cell phone number, travel date, and bus departure time (see the above bus time schedule). Then you can come to our office to pay and pick up the bus ticket. Please note that the reservation must be done at least one day before your travel date.

Q3, How much is the ticket?

A. The exact US$ price is calculated based on our monthly exchange rate. For example, JUL2020 adult price is $13 for Haneda, $33 for Narita.

Q4, Can I make a reservation for return bus from airport to Sagami-Ono?

A. No, no one can make reservation of your return bus because flight arrival time will be easily changed. But you can purchase your return ticket through us.

Q5, Is ticket like e-Ticket?

A. No, it is paper ticket. So you have to come to our office to pick it up. We cannot send by email or send to physical address.

Q6, Is ticket refundable?

A. No, ticket is NOT refundable for any reason including TDY or PCS, illness, change of plans, or any other reason. But you may change your reservation dates and use the ticket for another earlier or later date.

Q7, How many pieces of baggage can I bring with me?

A. Due to the bus company rule, you can bring only one checked piece of baggage to be placed in the bus luggage compartment. You may also carry a small bag which will fit in the space in front of you or on your lap.

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